All staff members in your enterprise matter, even those you may outsource, or those freelance specialists you use for one project at a time. Being able to spot talent and its value to your brand is the mark of any shrewd business owner, even if not all investments may pay off over time.
This also applies to the most obvious roles. For example, yes, a commercial premises janitor will need to keep up with the cleanliness, condition and function of the building, but they also need to spot maintenance issues, be handy with appropriate management software, and not be afraid to negotiate space with those using the building.
As your business expands, you may even develop your own logistics supply chain, replete with one or two drivers. Yet it can be tough to know what makes a good driver, and who you should give the benefit of the doubt to. After all, a supply chain is an essential practice to get right, as any faults can reflect poorly on your firm, and may even de-incentivize clients from using you again.
Knowledge Of Compliance & Regulations
Drivers are limited to how many hours of driving they can take part in each day, as well as how many days in a row they can drive for your company. Moreover, they must abide by appropriate driving standards given their large presence on the road. A staff member who not only understands your country’s regulations but is willing to abide by them at all times, as well as the GPS tracking and even black box fitting that can ensure proper driver accountability is one worth trusting. They understand that you need to implement certain protections and this is not a knock on their driving ability or an insult to their personal reputation. If they agree to this, that’s a helpful step to take.
De-Escalatory By Nature
It’s essential to make sure your logistics driver understands how to de-escalate conflict, be that disagreements with clients upon delivery, or properly countering arguments on the road in the event of a collision. Instead, your services that provide legal representation after a truck accident, ensuring your staff member can be trusted to document events and liaise with your fleet manager, and are inherently able to put your brand’s best image forward are worth appreciating. These are the drivers you can trust heavy and expensive loads to – and will prevent escalating issues or putting themselves in harm’s way if targeted for theft.
A Team Player
All staff need to be team players, but drivers need to take up to the minute instructions from their fleet manager, agree upon certain routes, raise suggestions when out and contributing to your supply chain, and can creatively problem-solve when they need to. A good-natured person who can make use of brevity in communications but is never afraid to ask a pressing question will always be welcome in your ranks, as they can be depended on thoroughly. If you find a professional like that, your business supply chain will benefit.
With this advice, you’ll be sure to hire only the best drivers for your company.
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